Frequent Asked Questions
What does “inclusive rent”
“Inclusive rent” means you pay one bill that includes your rent and
most of your utilities. Internet, cable, water, trash, and sewer
are included in your rent installment each month, and you're only
responsible for your electric bill. Let Smallwood take care of the
Is there transportation to campus?
We're located just steps from campus, and Smallwood Plaza is on the
campus bus route. We're close enough, in fact, that many
residents ride their bikes or walk to class!
How long are your leases? Are short term
All of our Fall 2018 leases are 12 installment leases, and run from
08/15/2018 and 07/31/2019. We do not currently offer
short-term leases. However, if you're unable to stay through the
end of your lease agreement you have the option to find a
responsible individual to take over the remainder of your
What is a guarantor? Is there additional
A guarantor (also called a co-signer) is someone responsible for
paying rent if you cannot. They will need to fill out our
“Guarantor Form,” which is only one page and will need to be
notarized if it is not signed in the office. A guarantor must
have a social security number and reside in the United
Do I have to pay a security deposit?
There is a $250 security deposit fee. The deposit is due within 7
days of signing the lease and must be paid in full.
What is roommate matching?
Smallwood Plaza offers roommate matching for anyone who does
not sign with roommates. Each resident is asked to complete a
matching card to better assist us in the process. The cards
ask about specific study habits, hobbies, sleep habits, year
in school, location preferences throughout the community and
many other details.
What does individual lease mean?
An individual lease means you are only responsible for your
rent and bedroom, with a shared responsibility for the common
areas. So if a roommate transfers to a different unit or moves
out, you don’t have to worry about a thing! Your rent will not
go up and you never be liable for your roommate's share of the
Where are the closest shops/food
Smallwood Plaza is only blocks away from Kroger, CVS, and other
local grocery stores. We're located in the heart of downtown, so
restaurants, shopping, and entertainment are always at your
fingertips. We recommend The Gourmet Cafe to start your day, The
Owlery for a healthy lunch, and Bob's Burgers and Ice Cream to
finish off your day right. All walking distance to
Do you allow pets?
No, pets are not allowed on premises.
Is smoking allowed in the apartments?
Smoking is not permitted in your apartment, hallways, or
common spaces inside the building, or within 20 feet of any
entrance to Smallwood Plaza.
Can Financial Aid cover rent?
Unfortunately, we do not defer rent because of financial aid.
The first installment of rent is due July 15, 2017 with the
following installments due on the first of the month beginning
September 1, 2017. You can pay rent in advance at any time if
you use financial aid to avoid being late.
When is rent due? Do you send me a bill? How can I
Rent is due on the 1st of every month. We do not send a bill
to remind you prior to the first. However, you can check your
balance on our website, under the “resident portal”. It can be
paid online via a credit card or e-check, or in person at the
office with check or money order.
Can I fill out all the paperwork
Yes, We can take you through the process from start to finish
online! From application to lease signing, we make the process
as easy as possible for you to complete from anywhere.